Privacy

What we store. Your email; your parent's first name, phone number, time zone and call time; the outcome of each call (which key was pressed and when); voice messages your parent chooses to record, and their transcripts; the contacts you add for escalation.

Consent. No daily calls are placed until your parent presses 1 on the set-up call. The time and call id of that consent are recorded. Your parent can stop calls at any time by pressing 9 during a call.

Who we share with. Our telephony provider, Twilio (places calls and holds the audio of recorded messages); Cloudflare, which runs the service and the speech model that transcribes messages; our payment provider, Dodo Payments (billing); and our email provider, Resend (sign-in links and alerts to your contacts). Nothing is sold or shared with advertisers. When you connect an AI assistant, it receives only what you ask it for through your account.

Retention. Data is kept while the parent is on your account and deleted when you remove them or delete your account. Voice recordings are deleted from the telephony provider when the parent is removed.

Not a medical service. Check-In Line is a reassurance and family-notification service. It does not provide medical advice and does not contact emergency services.

Questions: support@keelcroft.com · Keelcroft